All delivery charges are calculated by reference to the weight of the products and the destination to which they are to be sent. Full details of all shipping options and costs will be shown when you add items to your basket, enter your country and postcode and click on the Calculate Delivery button.
Standard UK Delivery is by Royal Mail 48 (Second Class Post) up to 2kg or Hermes Standard (3 - 4 working days) or Parcelforce 48 for orders weighing over 2kg.
The standard delivery cost will range from £2.96 up to a maximum of £9.12 dependent on weight. However, charges may exceed this for the Channel Islands.’.
You will have the option to upgrade to a faster service: Royal Mail 24 (First Class Post), Parcelforce 24, Parcelforce Next Day by Noon or Next Day Special Delivery.
As a rough guideline, you will be able to order up to approximately 10 x 1000 piece puzzles and pay £4.96 for Hermes shipping.
Please note that the standard Parcelforce 24 or 48 services do not deliver on a Saturday, Sunday or bank holidays. However, we do offer the option of Parcelforce 24 Saturday delivery
There is no extra charge for deliveries to Northern Ireland or the Scottish Highlands and Islands. However, please note that delivery timescales are often longer for some of the postcodes in these areas of the UK and some of the time specific services are not available for some of these areas. Please contact us if you require clarification.
Local customers may collect from our warehouse in Newton Abbot, Devon. Please contact us if you wish to do so.
All prices displayed on this website include UK VAT at 20%. However, please note that, for shipments to international destinations, the actual VAT rate may differ so that prices actually paid may not be as displayed and in many cases will be lower than the advertised price. For shipments to countries outside of the EU, the correct price will be shown once you have entered your shipping address at checkout.
We regret that we are no longer shipping to EU countries due to the new regulations regarding tax for shipments from the UK to the EU.
Please note that due to the current pandemic transit times can be slower than usual for many countries.
Overseas orders weighing up to 2kg are shipped by standard international post which will normally be delivered by main postal service of the country, although this is not always the case. Above this weight orders will be delivered by courier. Delivery charges and timescales will vary according to country of destination and parcel weight but exact charges will be shown at checkout once you have entered the delivery address details
For most destinations there is the option to select an express delivery service instead of the standard delivery.
Standard Tracked Delivery: 5 - 14 working days
DHL Express: 2 - 4 working days
Please note that some areas are considered by DHL to be "Remote Areas" and surcharges are incurred for Express shipments. If we receive an order for a DHL remote area, we will contact the buyer to request an additional payment. Alternatively, we will offer the option to cancel the order for a full refund.
Please see our delivery information for full details of our delivery costs and methods.