Charnwood Fundraising wants you to be totally satisfied with your goods. If you are for any reason unhappy with your purchase, please contact us by phone or email. You can return the goods to us (unused and in their original condition and packaging with a copy of the invoice) within 30 days of receipt and a full refund for the cost of goods will be made. Please remember to obtain a proof of posting certificate when returning goods to us, as we cannot be held responsible for goods lost in transit. Please note, however, that the customer is liable for the cost of returning goods to us unless the goods are defective or have been sent in error.
Your statutory rights are not affected. Your rights to return goods are protected under the EU Distance Selling Directive, which can be found here.
Returns should be sent to:
PDK Charnwood Ltd
6a International House
Heathfield Industrial Estate